Effective Date: January 13, 2024

• 1. Introduction

  • 1.1 Commitment: Mether ("Company," "we," "our," or "us") is committed to maintaining the security of your account and protecting your assets on the Metherworld platform ("Platform"). This Account Security Policy ("Policy") outlines the measures we take to protect your account, as well as the steps you should take to safeguard your account.

  • 1.2 Scope: This Policy applies to all users of the Platform. By accessing or using the Platform, you agree to comply with the security practices described in this Policy.

• 2. Security Measures Implemented by Mether

  • 2.1 Encryption: We use industry-standard encryption technologies to protect your data in transit and at rest.

  • 2.2 Two-Factor Authentication (2FA): We require all users to enable 2FA for their accounts. 2FA provides an extra layer of security by requiring you to enter a verification code from your mobile device in addition to your password.

  • 2.3 Regular Security Audits: We conduct regular security audits to identify and address potential vulnerabilities in our systems.

  • 2.4 Monitoring Systems: We use sophisticated monitoring systems to detect and prevent unauthorized access to your account.

• 3. Your Responsibilities

  • 3.1 Strong Password: You are responsible for creating a strong, unique password for your account and keeping it confidential.

  • 3.2 Enable 2FA: You must enable 2FA for your account and keep your 2FA device secure.

  • 3.3 Phishing Awareness: Be aware of phishing scams and never click on suspicious links or provide your account credentials to anyone.

  • 3.4 Secure Devices: Use secure devices and networks to access your account. Avoid using public Wi-Fi or shared computers.

  • 3.5 Software Updates: Keep your operating system, browser, and other software up to date.

  • 3.6 Report Suspicious Activity: Immediately report any suspicious activity on your account to our support team.

• 4. Prohibited Activities

  • 4.1 Credentials Sharing: You must not share your account credentials including but not limited to username, password, security codes, etc., with anyone as it would violate our security policy, terms of use and data protection guidelines which can potentially lead towards unauthorized access and misuse. Failing to such can lead towards suspension of account until completion of due diligence and enhanced due diligence protocols.

  • 4.2 Third-Party Software: Do not use third-party software or applications that claim to enhance your account security.

  • 4.3 Circumventing Security Measures: Do not attempt to circumvent our security measures or gain unauthorized access to the Platform.

  • 4.4 Account Sharing: Sharing of your account with any other person to access our platform is strictly personal, confidential and non-transferable as it is not allowed due to security protocols which can further lead towards initiation of Due diligence and Enhanced due diligence procedures.

• 5. Recovery Procedures

  • 5.1 Lost Password: If you lose your password, you can reset it by following the instructions on the Platform.

  • 5.2 Lost 2FA Device: If you lose your 2FA device, contact our support team immediately for assistance.

  • 5.3 Compromised Account: If you believe your account has been compromised, contact our support team immediately and change your password.

• 6. Limitation of Liability

  • 6.1 Disclaimer: We take reasonable measures to protect your account, but we cannot guarantee that your account will be completely secure.

  • 6.2 Limitation: We will not be liable for any losses you incur as a result of unauthorized access to your account, unless such access is caused by our gross negligence or willful misconduct.

• 7. Changes to this Policy

  • 7.1 Updates: We may modify this Policy at any time by posting the updated terms on the Platform.

• 8. Contact Information

  • If you have any questions about this Policy, please contact us at:
    Email: Legal@m20chain.com